TERMS & CONDITIONS
BOOKING CONDITIONS: Upon purchase of the travel program the terms and conditions as set forth herein become a binding contract between the purchaser and Weekend Savvy, LLC dba Cork & Cruise.
PARTIES: In these terms and conditions, “you” or “your” or "passenger" or "participant" refers to the person booking, purchasing, or traveling on the cruise or the combined cruise and travel program, and to individuals traveling as part of that person's reservation. "We" or "us" refers to Weekend Savvy Travel dba Cork & Cruise (“C&C”), a California LLC. C&C offers the travel program and enters into these terms and conditions with you pursuant to arrangements made with third party suppliers as independent contractors for the various components that comprise your travel program.
TRAVEL PROGRAM PRICE: The travel program refers to the sum of the price for you cruise, plus single supplement (if applicable); plus, land cost (if applicable)
AUTHORITY TO CONTRACT: You represent and warrant that (i) you are at least 21 years of age; (ii) you possess the legal authority to create a binding legal obligation for yourself and all members of your traveling party named in the reservation; (iii) you will use the services provided by C&C in accordance with these Terms & Conditions; (iv) you will inform such other persons about these Terms & Conditions that apply to the reservations you have made on their behalf.
ACCEPTANCE OF THE CONTRACT: Acceptance of the contract occurs when payment of deposit monies is received by C&C. These terms and conditions are deemed to be made, accepted, and entered into in California. C&C reserves the right to modify these terms and conditions at any time. You agree that it is your responsibility to be familiar with these terms and conditions and to check back from time to time for any changes. An up-to-date copy of these Terms & Conditions is accessible on the Cork & Cruise website for your travel program. “If there is any part of these terms and conditions that you do not agree with, please do not use our travel services.”
REPRESENTATION: No person, other than an authorized representative of C&C by a document in writing, is authorized to vary, add, or waive any Term or Condition on its brochure or website.
RESERVATION: When making a reservation, you must ensure your name (and the name of any person(s) for whom you are making a reservation) matches exactly the name as it appears on your (or the person(s) for whom you are making the reservation) valid passport.
INFORMATION COLLECTION FOR RESERVATION & TRAVEL: As a condition of reservation, you must provide information as requested by C&C along with your initial payment. C&C reserves the right to cancel your reservation and all services, and retain all related cancellation fees, if your information is incomplete or inaccurate. Your personal data secured for your reservation is used to process your services with our Service Providers. It may be necessary to transfer these details to other countries or authorities whose data protection and privacy laws are less stringent than those of the United States of America. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obligated to by law. By making a reservation with C&C. You consent to C&C storing, using, and transferring of your data to other third parties (including third parties outside your home country) for the purposes as stated above. You indemnify and hold harmless C&C and its affiliates in respect of C&C for storing, using, and transferring this data as described above. We will not sell or rent this information to anyone.
PASSPORT / VISAS / TRAVEL AUTHORIZATIONS: A valid passport is required for each participant. Passport must be valid for at least six (6) months after the scheduled return date. Your passport must have enough blank pages (excluding amendment pages) available for entry and exit stamps as required by each country that are issued when entering and exiting immigration points. If you do not have proper documentation, you may be refused boarding or country entry without liability for refund, payment, compensation, or credit of any kind. You acknowledge that you are solely responsible for obtaining vaccinations and other appropriate medical care prior to departure. C&C is not a medical authority. Medical advice should be obtained from your travel doctor. Travelers are also responsible for ensuring they meet the travel entry requirements of each country visited.
At this time, Visas are not required for US Citizens for entrance into most European countries. However,
Non-US citizens must contact the appropriate consulates regarding visa and other document requirements. Schengen Area, signifies a zone where 26 European countries, abolished their internal borders, for the free and unrestricted movement of people. Schengen Area covers most of the EU countries, except Ireland and the countries that are soon to be part of: Romania, Bulgaria, Croatia and Cyprus. Although not members of the EU: Norway, Iceland, Switzerland and Lichtenstein are also part of the Schengen zone. ETIAS will permit travel to all Schengen countries for short stays during its validity. EH is not responsible for obtaining any required visas, ETIAS document or other required travel governmental documentation.
Americans (U.S. Passport holders) traveling to a European country in the Schengen Zone will need an ETIAS by 2025. ETIAS stands for European Travel Information and Authorization System. It is a completely electronic system which allows and keeps track of visitors from countries who do not need a visa to enter the Schengen Zone. In a way, it resembles the U.S Electronic System for Travel Authorization (ESTA), which serves a similar purpose. It is not a visa.
DEPOSIT AND ADDITIONAL PAYMENTS: To confirm a cruise or cruise & land tour reservation, we require a deposit of 20% of total booking per person at time of reservation based on selected program for most stateroom categories. Airfares unless otherwise stated are not included in the travel program price. The Payment Schedule for your travel program is on the website and will be reconfirmed in your confirmation letter. Airlines require full payment at the time of ticketing and are non-refundable once the reservation(s) has/have been confirmed/ticketed. Extra Hotel Nights require a non-refundable deposit at time of booking (amount to be determined based on vendor requirements at the time of confirmation of hotel availability).
PRICING: All prices are in US dollars (USD$), based on double occupancy (two people sharing a room). C&C has no obligation to provide participants with any information concerning the cost utilized in establishing the price of the travel package, either before, during, or after the tour program is completed.
SINGLE SUPPLEMENT FEES: A single supplement fee will apply for solo travelers and is available on request. In the event of cancellation by your travel companion or roommate, you will be responsible for the additional resultant single supplement charge.
3RD & 4TH GUEST SUPPLEMENT FEES: In a quad occ. cabin, the 3rd and 4th guest pays 75% of what the 1st person on the booking pays.
PRICES DO NOT INCLUDE: Published prices do not include vessel fuel surcharges; airfare; airport transfers (unless specifically stated); passport and visa fees; heath certificate fees; baggage fees; port charges and fees; travel, health, accident, or other protection; vaccinations; laundry; additional food and beverages not mentioned in the itinerary; optional excursions; gratuities or other items or services of a personal nature.
CANCELLATION CHARGES: In the unfortunate event a participant chooses to cancel their travel program, all cancellation charges are subject to a $100 per person Administrative Fee included in the Cancellation Schedule listed below, based on the cancellation date.
Notice of cancellation to C&C must be via email to your program contact at Cork & Cruise, which must include a return receipt and read notation, or other writing stating clearly and correctly each guest’s name, the name of the tour, the start date of the travel program. Other forms of notice are considered insufficient. The effective date of the cancellation is the date we receive the written cancellation notice.
Name changes, a substitution of a participant or a reduction in the number of guests on your reservation may be treated as a cancellation in that all applicable cancellation charges may apply. Medical reasons are not accepted as proof to waive cancellation charges. C&C will not be liable for third parties’ rejection to refund existing reservations or granting partial refunds. Any refund entitlement to you is limited to the funds received from the supplier(s) of canceled services. After travel begins, there is no refund for unused services, unused portions of the travel program, or any additional services booked through C&C relating to this travel program or airfare.
PAYMENT & CANCELLATION SCHEDULE
Time of Booking - 50% Non-Refundable Deposit
April 1, 2024 - 50% Balance Payment is Due and becomes Non-Refundable
IMPORTANT NOTE: The Administrative Fee of $100 per person applied to all cancellations.
TRAVELER’S OBLIGATION: Pursuant to this reservation are specific to the terms and conditions of the reservation and are not conditioned on the involvement of participation of any other specific person(s), including but not limited to the specified wine host. The Terms & Conditions constitute an integrated contract and do not include any provision or representations before and/or after not set forth in writing, signed and agreed upon by C&C.
TRAVEL PROTECTION: To help protect you and your travel investment against the unexpected we strongly recommend that you purchase travel protection to protect against loss or damage to baggage and personal effects, trip cancellation and interruption, emergency evacuation, accidental death or injury, illness and medical expenses sustained or incurred in connection with your planned tour program.
TRAVEL DOCUMENTS: Travel documents will be sent by regular ground delivery (US & Canada), approximately 3-4 weeks prior to departure only if full payment has been received by C&C. (Delay in final payment will delay delivery of travel documents.) Expedited delivery may be possible for an additional charge of $25 or the full amount of expedited services, whichever is greater.
AIRFARE: All air carriers are independent contractors and are not owned, managed, controlled or operated by C&C. Your airline ticket constitutes a contract between yourself and the airlines (and not C&C), even if purchased through C&C. C&C is not liable for and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes and/or cancellations. Should you change or cancel your air transportation arrangements before or after your travel begins, all airline change and cancellation fees imposed by the airlines will apply. Air carriers require your birthdate and full legal name as it appears on your valid Passport. Published airfare requires full payment at the time of reservation. Once your ticket is issued, it is subject to penalties for any changes or cancellation per airline ticketing terms and conditions at time of purchase. Should the name on your airline reservation not match your valid Government ID exactly, your airline reservation will have to be canceled, full penalties will be assessed, and your airline ticket will need to be reissued subject to current fare at the time of request. It is not uncommon for airfare cancellation charges of up to 100% for discounted air tickets, based on the fare rules at time of purchase. It is ultimately the responsibility of the participant to understand airline rules in force applicable to their individual air tickets. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport.
If you make your own flight arrangements, C&C is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates. It is best to avoid airline tickets with high change fees.
BAGGAGE: Please check with the airline regarding baggage allowance. Many airlines limit checked bags to either one or two pieces per person at no additional fee based on fare. Carry-on bags are limited to one piece plus one personal item per person (weight and size restrictions apply). C&C shall not be responsible or liable for costs or consequences of participants exceeding the airline’s baggage restrictions, or for loss, theft, damage, or delay to participant’s baggage.
AIRPORT TRANSFERS: Are not included in the cruise fare. Individual airport transfers can be purchased for those participants who are scheduled to arrive/depart on the itinerary dates, please ask for details.
CREDIT CARD PAYMENTS AND CHARGEBACKS: Credit card payments are accepted through the C&C website. You state that you are an authorized user of the credit card and that the associated information entered (account holder name, account number, billing address, etc.) is accurate. You authorize C&C to charge the amount you have requested to your credit card. This authorization is a binding agreement for us to charge your card, and as such, you waive any right to a chargeback in the case of cancellation for any cause (excepting fraud), including a force majeure event, as defined herein, and agree to refund policies and procedures as outlined in these terms and conditions.
If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against C&C. In the event that payment has been made to C&C by credit card, you agree that you will not seek to chargeback your payment to C&C.
In the event a client attempts to chargeback, reverse, or recollect a trip payment already made to C&C without the authorization of C&C, C&C reserves the right to collect all additional costs, fees and expenses associated with such chargeback, reversal, or recollection, including, without limitation, attorney fees.”
Credit card transactions are administered by a third-party service provider. You accept and consent to your personal data being provided to the third-party service provider for the sole purpose of offering and administering the credit card transaction.
If a charge is declined or reversed by the credit card issuer or network, you agree to pay C&C a service charge and to reimburse C&C for all reasonable costs of collection and all costs incurred as a result of the charge being declined or reversed. If the credit card is declined, you guarantee that you will settle any amounts owed to C&C via money order or cash immediately. You further agree that C&C may refuse to book travel on your behalf and may terminate any or all services to you.
BILLING ERRORS: In the case of billing errors, C&C reserves the right to re-invoice you with correct pricing.
PRICING: Prices shown on the www.corkandcruise.com website are in USD$ (United States Dollar), are valid at the time of publication and subject to change.
OPERATION OF PRE- AND/OR POST-CRUISE LAND TOURS: Certain pre- and/or post-cruise land tour programs are subject to a minimum number of paying passengers to operate. C&C reserves the right to amend, or cancel outright, or change the departure date, or provide alternative arrangements for a program at our discretion for any reason including, but not limited to:
Issues or concerns for passenger safety
If the minimum number of passengers to operate the tour are not registered
Affected tour members will be notified of any such changes affecting their tour.
In the event a tour is canceled, you will be offered the option of a similar program, where possible, or be refunded all monies paid for the pre- and/or post-cruise land tour program. Refunds are limited to monies paid to C&C, and C&C is not financially responsible for other travel arrangements made by tour members, including but not limited to any corresponding cancellation fees, change fees or penalties incurred, including but not limited to air transportation. Any difference in price between the initial pre- and/or post-cruise and the accepted revised land tour program will be collected or refunded to the respective tour participant.
SPECIAL EVENTS DURING THE CRUISE: Special events included in this travel program require a minimum of 20 paying passengers, booked and paid with C&C. In the unlikely event this number falls below 20 paying passengers, C&C reserves the right to amend, cancel outright or provide alternative arrangements at our discretion.
FORCE MAJEURE: C&C will not be deemed in breach of these Terms & Conditions or otherwise liable to you, or pay any compensation by reason of delay in performance or nonperformance of any of its obligations under this Agreement to the extent that any such delay or nonperformance is due to any event defined as Force Majeure.
The term “Force Majeure” as used herein, is defined as “including delay or change of itinerary, or irregularity connected with the services purchased, which is the result of any case beyond the provider’s control, including but not limited to acts of God; regulations, laws or orders of governmental authorities; disease, contagion, and epidemics or pandemics such as, but not limited to, the COVID-19 or any coronavirus or novel virus; fire; flood; or explosion; acts of war; natural or man-made disasters; labor strikes, political strikes, civil unrest, riots or disorder, civil disobedience on a scale sufficient to disrupt normal activity at the intended destination; acts of terrorism; and other emergencies making it inadvisable, illegal, impracticable, or impossible or counter to advisories of the United States Government cautioning against travel to the intended destination; sale or substantial change of management of the provider of the facilities or services contracted for; any delay in necessary and essential construction or renovation of the hotel facilities; arrest or seizure under legal process; strike, lockout, work stoppage, or other restraints of labor; weather conditions; mechanical difficulties not the fault of the carrier; either partial or substantial, or general and resulting from any and all of the mentioned causes.
If an event defined as “Force Majeure” causes a change or termination of your arrangements prior to departure, refund attempts will be made by C&C on behalf of the tour and/or cruise participant(s). Any money refunded by C&C will be subject to funds refunded/received from the suppliers of services less fee of $100 per person.
If an event defined as “Force Majeure” causes a change or termination of your travel program after departure, C&C will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation or meet any costs or expenses you incur as a result. Any money refunded by C&C will be subject to funds refunded/received from the suppliers of services less fee of $100 per person.
C&C is not responsible for other travel arrangements affected due to our cancellations or changes and is not liable for any cancellation or change costs or penalties incurred by you on other travel arrangements, including air tickets.
GENERAL PROVISIONS & CANCELLATION OF A TRAVEL PROGRAM:
C&C reserves the right to cancel for any reason and without prior notice any travel program, change the departure date or consolidate any travel programs that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or travel program. If a suitable alternative is not acceptable to you, you will be entitled to cancel your reservation and C&C’s only responsibility is to refund the amounts paid by you for the reservation. C&C is not responsible for other travel arrangements affected due to our cancellations or changes and is not liable for any cancellation or change costs or penalties incurred on other travel arrangements, including but not limited to air tickets. Any applicable refunds will be returned to you by company check or in the form credit for future travel. No Administrative Fee will be applicable.
In the event of a complete cancellation of a departure as a result of cancellation by the cruise company or other service suppliers prior to departure, C&C will refund monies paid for the cruise or travel program only to those participants who have not previously canceled. All such refunds will be subject to an Administrative Fee of $100 per person and limited to funds received from the suppliers of services. C&C is not responsible for other travel arrangements affected due to our cancellations or changes and is not liable for any cancellation or change costs or penalties incurred on other travel arrangements, including but not limited to air tickets.
If conditions make cruise routes unsafe for navigation, high or low water, mechanical breakdown, or other reason, or raise sufficient doubt about safety, C&C reserves the right to modify or provide alternate services. These may include, but are not limited to, providing accommodation on the docked ship, and/or substituting ground arrangements. An effort will be made to arrange elements of the cruise or travel program similar to those originally planned, but the level of similarity may vary. Except as otherwise provided in your Passenger Ticket Contract, such changes will not entitle you to any credit or a refund.
Additionally, C&C may, for any reason and without prior notice: deviate a cruise from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the cruise or substitute a vessel or other transportation or lodging. C&C is not responsible for any losses you may incur as a result of deviation. Any partial refunds shall be calculated in accordance with C&C’s typical business practices and will be returned to you in a manner to be determined by C&C, including, but not limited to, credit for future travel.
DOUBLE DOCKING (RAFTING): Docking positions at each port are assigned by local authorities. River cruise companies have no control over where they can dock. This can sometimes result in double-docking when more than one ship is assigned to the same dock and the ships are “rafted” together, temporarily obstructing the view. When double-docked you might be required to pass through another vessel to embark or disembark. In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. C&C will not be responsible for any inconvenience or injury sustained as a consequence of embarking or disembarking not under the direct control of C&C for reasons of such assignment.
HOLIDAYS, SPECIAL EVENTS & VENUE CLOSURES: At times, venues are limited or not available due to local holidays, events or various seasons. EH is not liable for venue availability and will offer alternatives when possible.
HOTEL ACCOMMODATIONS: We will seek to use hotels as listed on the website. In the unlikely event that a change may be necessary, an effort will be made to substitute similar hotels, but the level of similarity may vary. Standard policy for hotels is to have rooms available for check-in no earlier than 3:00 p.m. Subject to the discretion of the hotel, triple &/or quad occupancy hotel accommodations may involve the use of hotel rooms with just two beds. Hotels will require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by us for your hotel booking.
ITINERARY TIMINGS: Itinerary scheduled timings are not guaranteed and are subject to change. No refunds are provided for changes to itinerary timing.
OPTIONAL EXCURSIONS: Optional Excursions are excursions not included in your program. Optional excursions are provided by independent third-party operators. Your contract for any optional excursion is between you and the third party. They may render services subject to separate and additional terms and conditions, or may require you to execute additional documents, waivers, or releases. It is agreed and understood by you that any assumptions of liability, waivers, or releases that are part of the their party operators terms & conditions, and any terms that are required by such third party will also insure to the benefit of C&C. For operational reasons, not all optional excursions listed in the itinerary, in print, online, or in Travel Documents may be available during your trip. Your Tour and/or Cruise Director will advise of availability as applicable.
PERSONAL CHANGES: Except as otherwise provided in your Passenger Ticket Contract, deviation from the published itinerary for any reason will not entitle participant to any reduction in charge. Participant will bear a full charge for any unused services.
POSSESSION OF DRUGS: Any carriage or possession of illegal drugs will result in immediate termination of your trip. You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over the counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.
PREGNANCY: For the safety of parent and child, and depending on various circumstances, passengers who are at an advanced stage of pregnancy (after 5 months) may be subject to restrictions or exclusion concerning their ability to travel and/or board the ship. Please inform us immediately, so we can assess your personal circumstances and possible accommodation.
SMOKING: Smoking is permitted on the ship's Sun Deck in the designated smoking area only.
DISABLED PARTICIPANTS & MOBILITY: The Americans with Disabilities Act is only applicable within the United States. Facilities for disabled individuals are limited outside US borders. Participants with a walking disability or an injury, or who require a wheelchair, must have another dedicated person traveling with them to assist/push etc. The ship’s crew and other cruise guests cannot be expected to assist persons with limited mobility.
Handicapped facilities on board are limited to A+ category. And are not available in many places visited on the cruises and travel programs offered by C&C.
Participant must inform C&C at the time of reservation of any mobility impairment or other condition but not limited to physical, emotional or mental, which limits the mobility of a traveler and their ability to participate in the activities described in the itinerary or may require accommodation or use of an assistive device during travel.
C&C will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor responsible for any denial of services by air carriers, hotels, restaurants, cruise company or other independent suppliers.
C&C does not provide personal services (such as pushing a wheelchair, assisting with walking, etc.) or individual assistance to a participant for walking, dining, getting on and off coaches, cruise ships, and other vehicles, or other personal needs. A qualified and physically able companion will be required to accompany the participant to take responsibility for assistance needed during travel and in case of emergency.
C&C reserves the right to cancel the booking or terminate the travel program if participant(s) special needs or disabilities pose a threat to the health and safety of other travelers, C&C staff and/or representatives, or are incompatible with other travelers, or not traveling with a companion who would provide all the assistance required.
Many sightseeing activities often require extended standing, sitting, or climbing or walking through villages and/or attractions such as a local winery with a centuries-old wine cellar.
Ships docked in port are often “rafted” side-by-side with another river ship where passengers are then required to ascend and descend flights of stairs to enter or exit the rafted ships.
Most transportation services, including the touring motorcoaches and cruise ships, are not equipped with wheelchair ramps. Although some ships have elevators, many small ships do not. Passengers requiring a ship elevator should inquire before making reservations.
C&C will not refund or cover any cost or expenses incurred for any missed activities due to a participant’s inability to fully participate.
AUTHORITY TO REMOVE OR REFUSE PASSENGERS: In the sole discretion of C&C, C&C may refuse transport to any passenger or may require passenger to leave the tour if it is in the reasonable opinion of C&C, our representative or our suppliers that the participant (1) is dangerous to others or to himself/herself; (2) has engaged in, is engaged in, or is threatening to engage in behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other passengers or C&C representatives, including but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; or (3) has failed or refused, or is failing or refusing, to follow C&C’s rules and procedures or the instructions of C&C or its representatives. In the event a participant is removed, such participant may be left at any city without any liability to C&C or its representatives. C&C shall not be required to refund any portion of the price paid by any participant who is removed under the terms of this paragraph, nor shall C&C be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by the passenger. C&C shall be entitled to recover from the participant any costs or expenses incurred by C&C or its representatives in the removal of the participant or the exercise or enforcement of this clause.
DAMAGE TO ACCOMMODATION/PROPERTY: If a tour participant(s) damage to their accommodation or any property, they must reimburse the accommodation provider or property owner concerned for the cost of the damage before the end of their stay if the cost has been established by then or as soon as it has been established if later. Tour participant(s) indemnify C&C for the full amount of any claim (including legal costs) made against C&C. Criminal proceedings may be instigated. C&C is not responsible for any costs incurred concerning a participant removed from a tour program or conveyance. Guests agree not to hold C&C or any of its related entities liable for any actions taken under these terms and conditions.
MOTORCOACHES: For the enjoyment of all passengers, you must adhere to the rules of the Tour Director. Alcohol consumption is not allowed on board motorcoaches. Many local laws require the use of seatbelts while traveling. When seatbelts are provided, you are responsible for wearing your seatbelt. C&C is not liable, nor are our service providers, for any injury, loss, damages, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach is equipped with them.
DIETARY REQUESTS: Persons with dietary preferences and special requests relating to meals served during your cruise and travel program must notify C&C at least 45 days prior to the beginning of the tour. While we will endeavor to accommodate requests, these cannot be guaranteed and are subject to availability and the ability to fill those requests by the respective dining rooms and kitchens of the ship, restaurants, and attractions to be visited. NOTE: There may be additional charges associated with special dietary requests which are payable by the participant at time of service.
MEDICAL: Medical doctors are not available on any vessel. If medical services are required, efforts to contact local medical providers will be made. A participant requiring such assistance is solely responsible for all related charges. We will not be responsible or liable for sufficiency of our efforts to reach medical providers, unavailability, delay, quality, or other aspect of any such services. C&C is not responsible for such risks and dangers that may arise beyond its control. Payment of your deposit indicates you accept these risks and dangers and agree to hold C&C harmless for them. For your benefit, we strongly recommend that you purchase travel protection to protect against, trip cancellation and interruption, emergency evacuation, accidental death or injury, illness and medical expenses sustained or incurred in connection with your planned travel program.
PERSONAL RESPONSIBILITY – COVID-19/NOVEL VIRUS WARNING: An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organization (WHO) and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable. We ask that you take personal responsibility for your well-being. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practices throughout your travels and follow all health instructions whether physical signage or verbal. Also, countries and/or various states may have Covid-19 specific rules. Visitors will be expected to adhere to all local laws, rules, and requirements. Requirements may vary by country and/or states and may also change over time. IN CHOOSING TO TRAVEL WITH EH, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19 OR ANY OTHER NOVEL VIRUS.
C&C reserves the right to remove or quarantine you if you show signs of illness or pose a threat to the safety and health of other participants. Removal or quarantine for any health, safety, or behavior-related assessment is at the sole discretion of C&C or the Ship’s Operator or Captain. Any costs incurred for medical assessments, diagnosis, and/or any other medically related charges are your responsibility to pay and are due at time of services. You will be allowed to rejoin the trip with confirmed medical certification from a licensed health practitioner indicating fitness to travel without causing harm or posing a safety or health risk to other guests
FREQUENT FLYER & HOTEL REWARDS PROGRAMS: Frequent Flyer mileage and hotel rewards/points are given at the discretion of the service providers and are not granted for services purchased through C&C. You will need to contact the airline(s) and/or the hotel for information for applicable point and/or reward mile accrual. C&C cannot assist with this process.
WARRANTY DISCLAIMER: Travel is personal, and each individual’s goals and experiences may differ. No guarantees or warranties expressed or implied are made that the travel program will meet all the participants' expectations. C&C is not responsible and will not be bound by, or liable for, any description, photograph, representation, or warranty made by third party representatives, travel agents, unaffiliated websites, or any other party relating to any travel programs offered by C&C.
PHOTOGRAPHS / MAPS: Photographs or maps appearing in C&C brochures, flyers or website should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to itinerary. Maps shown on the vacation pages are current at the time of issuance and may not reflect the actual routing should the itinerary change. Pictures and descriptions of locations, facilities, and activities do not constitute an implied or express warranty.
PHOTOGRAPHY AND VIDEO ON TOUR: Occasionally, C&C will use photographs and/or video taken by fellow guests on tour for print, internet, and other promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your C&C Tour Director.
LINKS TO SITES OF OTHER PARTIES: The Content contained on our websites may include links to other sites. The other sites may not be under the control of C&C, thus C&C is not responsible for the information or content contained on any web site not owned by C&C and C&C has included the links as a convenience to you. C&C does not endorse, sponsor, or approve any other site, or product or service offered by any other site, for which it has provided a link.
CARRIER PASSENGER TICKET CONTRACT AND INFORMATION: All ship transport is provided according to the Terms and Conditions of the Passenger Ticket Contract. The Passenger Ticket Contract establishes limits of liability, limits on claims, and time limits as well as other restrictions, limits, and disclaimers of carrier’s liability for your death, illness, injury, or damage claims relating to baggage or personal property. It is governed by Swiss law and incorporates provisions and limitations under the Athens Convention relating to the carriage of passengers and their luggage by sea, 1976, the International Convention on Limitation of Liability for Maritime Claims, 1976, and the Strasbourg Convention on the Limitation of Liability of Owners of Inland Navigation Vessels, 1988. Venue for litigation of any disputes under the Passenger Ticket Contract is exclusively in the courts of Basel, Switzerland.
CARRIER INFORMATION: For vessels flying the Swiss flag, the Carrier is AmaWaterways GmbH, an entity organized under the laws of Switzerland. For vessels in Portugal, the Carrier is DouroAzul, Sociedade Maritimo Turistica S.A, an entity organized under the laws of Portugal. For the vessel in Vietnam, the Carrier is Indochina Waterways, an entity organized under the laws of Vietnam. For the vessel in Namibia, the Carrier is Zambezi Queen Holidays PTY Ltd, an entity organized under the laws of Namibia. For a complete and up-to-date listing of the registry and Carrier for each vessel, visit www.AmaWaterways.com/CarrierInformation.
CALIFORNIA SELLER OF TRAVEL LAW: C&C is registered with the California Attorney General, California Seller of Tour program as Weekend Savvy, LLC dba Cork & Cruise, registration number CST: 2137542-70. Registration as a seller of travel does not constitute approval by the State of California.
Your registration with C&C is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC’s website at: www.tcrcinfo.org. For passengers purchasing from outside of California this transaction is not covered by the California Travel Consumer Restitution Fund.
LIMITATION OF LIABILITY: REGARDLESS OF ANY OTHER PROVISIONS IN THIS CONFIRMATION, IN OUR BROCHURES OR ON OUR WEBSITES, OUR LIABILITY FOR BREACH, DAMAGE, LOSS, PERSONAL INJURY, DEATH, AND/OR LOSS OF OR DAMAGE TO PROPERTY, OR OTHER LOSS, INJURY OR DAMAGE, ALSO INCLUDING, BUT NOT LIMITED TO, ECONOMIC DAMAGES, EMOTIONAL DISTRESS, MENTAL SUFFERING AND/OR PHYSICAL OR PSYCHOLOGIC INJURY, WHETHER OCCURRING BEFORE THE START OF TRAVEL, AFTER TRAVEL HAS BEGUN, AFTER COMPLETION OF THE TRAVEL, OR MULTIPLE TIME PERIODS, AND REGARDLESS OF WHETHER DUE TO ACCIDENTAL OR WILLFUL OR INTENTIONAL ACT OR OMISSION OF ANY PERSON OR ENTITY, OR OTHER CAUSE SHALL NOT EXCEED THE AMOUNT PAID TO US FOR THE TRAVEL. THE PARTIES HEREBY WAIVE ANY RIGHT TO CLAIM PUNITIVE OR EXEMPLARY DAMAGES. THIS LIMITATION OF LIABILITY IS BINDING TO TOUR PARTICIPANTS, TRAVELERS, THERE REPRESENTATIVES, HEIRS AND ASSIGNS.
AGREEMENT; FORUM AND JURISDICTION FOR LEGAL ACTION: Your payment of a deposit and/or our issuance of final documents shall be deemed consent by participant to these terms and conditions. These terms are deemed to be made, accepted, and entered into in Orange County, California. These terms and the rights and obligations of the parties, and any legal or equitable action concerning the interpretation, enforcement, or claimed breach of any term, obligation, or duty as contained or related to these provisions or arising from these terms and conditions, shall be interpreted, construed and governed by the laws of California, and any such claims including arbitration, shall be litigated, if at all, before a court of competent jurisdiction located in the County of Orange, California, U.S.A., to the exclusion of the courts of any other country, state, city, municipality, county or locale. You agree to consent to jurisdiction and waive any objection that may be available to any such action or proceeding being brought in such courts.
TIME LIMIT FOR NOTICE OF CLAIMS AND FILING LEGAL ACTION: The parties agree that any notice of claim against us of any nature whatsoever which is connected to, related to or arising from these terms and conditions must be received by us in writing within thirty (30) days after the date of completion of the cruise or travel program. No lawsuit may be maintained against us unless the lawsuit is commenced no later than six (6) months after the date of completion of the cruise or travel program, and valid service of the lawsuit on us is made within thirty (30) days after commencement of the lawsuit.
SEVERABILITY: In the event that any clause in this agreement is determined to be invalid, the remaining provisions are valid and enforceable. The invalid provision shall be replaced by C&C by a clause as similar as practicable.
ERRORS AND OMISSIONS: While every effort is made to ensure the accuracy of information in our brochures, on flyers, or our website or communicated by our reservation staff, errors or omissions are possible and C&C is not responsible for such error.
ASSUMPTION OF RISKS AND RELEASE: You acknowledge that travel carries certain risks, including risks which may not be foreseeable, and that you are responsible for your own travel decisions, health and safety. C&C makes no representation or warranty regarding your health or safety during or as a result of your trip. C&C IS NOT RESPONSIBLE FOR YOUR HEALTH AND SAFETY.
From time to time, as a courtesy, C&C may provide notice of Travel Advisories issued by the U.S. State Department. By agreeing to these Terms and Conditions, you expressly acknowledge and agree that (1) C&C is not obligated to provide such notices, and (2) no duty shall be deemed to have been created by such a course of conduct, such a course of dealing, or, otherwise, by C&C’s provision of notices of Travel Advisories to you or other C&C clients, or any other person. You remain responsible for your own health and safety, and for remaining informed about the travel conditions in the particular countries and regions in which you choose to travel.
Moreover, by agreeing to these Terms and Conditions, you acknowledge and agree that C&C is not responsible for, and neither endorses nor opposes and information provided on others’ websites, including (but not limited to) the websites maintained by the U.S. State Department and Centers for Disease Control. C&C will not, under any circumstances, be responsible or liable for the information provided on such websites or your reliance on such information. Although you are encouraged to review the information on the U.S. State Department’s and Centers for Disease Control’s respective websites, you are solely responsible for reviewing and evaluating the information provided through those (and other) third-party websites.
DISCLAIMER OF RESPONSIBILITY: C&C makes arrangements with suppliers of services (including but not limited to airlines, hotel, ground transportation companies, cruise lines, restaurants and other services), which together form the travel services you have purchased. All such persons or entities are independent contractors and C&C has no ownership and exercises no Direct Control. Accordingly, C&C DISCLAIM RESPONSIBILITY AND LIABILITY FOR, AND PARTICIPANT WAIVES, RELEASES AND ACKNOWLEDGES THAT THERE SHALL NOT BE ANY CLAIM OR RECOURSE AGAINST EH FOR OR AS A CONSEQUENCE OF: BREACH OF DUTY, BREACH OF CONTRACT, NEGLIGENT OR WILLFUL OR INTENTIONAL ACT, FAILURE TO ACT OR OMISSION BY ANY SUPPLIER. All services and accommodations are subject to the laws of the country in which they are provided. C&C reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if C&C deems it necessary for the comfort, convenience, or safety of the tour. C&C reserves the right to withdraw any tour announced. By booking with C&C and/or using the C&C online booking site, PARTICIPANT AGREES that C&C shall not be liable for any damage, loss (including but not limited to personal injury, death, loss of damage to proper, any claim for inconvenience, loss of enjoyment, mental distress or other similar claims, any delayed departure, missed connection, substitute accommodation, termination of service, downgrading of services or change in fares or rates, overbooking, flight cancellations, lost or misconnected baggage, or any claim arising of the air transportation portion of any travel program) or expense occasioned by, but not limited to, any acts or omission of any supplier providing services, of God or Force Majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, food poisoning, bites or attacks by animals, insects or pests; sickness; the lack of appropriate medical care or omission of any supplier providing services or any provider of a travel protection plan, or insurer, or of any other person.
If you make your own air reservations, C&C is not responsible and shall provide no refund if your flight schedule changes so that you are not able to enjoy the entirety of your travel program. The C&C name and logo may appear on posted or hand-held signs at the airport of your departure or destination, in vans, buses, coaches, hotels or elsewhere during your trip. This use of the C&C name and logo is solely intended to help you identify persons or entities who might provide services to you during your trip, but does not indicate, and should not be understood by you to indicate that C&C owns, controls or operates any entity displaying such, a sign, or that C&C employs or controls any person holding or displaying such a sign. C&C is not responsible, and will not be bound by, representations made by third party representatives, travel agents, unaffiliated websites, or any other party. This release is binding on all members of your traveling party, as well as your Estate and heirs and this provision shall be enforceable even after your trip has ended.
CONSUMER DISCLOSURE NOTICE: Please read the Terms & Conditions carefully, as payment of deposit constitutes consent by you and all members of your traveling party to all conditions and general information contained on the C&C web site. Terms & Conditions are accurate and are subject to change without notice prior to booking. All amended terms and conditions shall automatically be effective upon being posted by C&C to the Website. You are advised to check on the websites for the latest version of the Terms & Conditions prior to booking your reservation.